Product Strategy & Design Insights

We’ve published a lot of content and hosted several podcasts discussing how Design Systems transform operations, enable better collaboration, boost employee morale, and reduce costs for product teams. Most Nine Labs clients will tell you that we…

For years, we’ve asked, “When you think about the typical app or website - what is the one interface element that everyone recognizes, that is always present, that always works reliably?”

In the sometimes siloed, remote work environment powering Tech today, a high-functioning team built on trust and efficiency is critical. After decades of working with countless business leaders and product design teams, and even writing a book about…

How do you ensure your team, across all departments, is on the same page? A big part of a product manager or owner’s job is seeking to understand what their organization needs as a whole, and then curate solutions to their problems. Sometimes…

What Permaculture Can Teach Us About Organizational Design I moved into my first house with a yard just before the pandemic, which means that getting deeply into gardening was inevitable. This is when I discovered the gardening approach that spoke…

In an ideal scenario, design and development teams work hand-in-hand when building a product, particularly in the creative process. We say “ideal”, because both teams have a tendency to work against each other if they don’t see eye-to-eye on  design…

One of the most common problems our clients come to us with is how to “do design” more efficiently and effectively. It seems the larger and older the organization is, the more they struggle to perform the activities required to create high quality…

The business case for UX Design is strong. Right? Better UX leads to quicker adoption, less cart abandonment, easier enrollment, and a frictionless payment process. A good User Experience is priceless. Isn’t it? If you’re nodding your head yes,…

Have you set your business resolutions yet for 2022? If so, congratulations. We’re nearly 20 days in  - How’s it going so far? 

You have a loyal customer base, your design team is clicking on all cylinders, your design system is solid and has been adopted by Engineering,  you have strong data & analytics to make a case for a new product. You and your product design are ready…