Explore how we think, how we work, and what we’re working on through our collection of articles, podcast discussions, and webinars.
Ask anyone in the world of digital products about the value of understanding customers, and in all likelihood, they’ll gush about its importance. And yet, very often product teams report that they conduct little to no user research or usability…
By now, everyone’s heard of user journeys. Lots of high-profile UX folks have touted their benefits. And they’re not wrong — user journeys help you get a clearer picture of how people interact with your digital product. They’re indispensable.
Keeping up with customer expectations and desires is difficult. It’s even more difficult if you don't know how customers are using your product.
As a product manager, you’re constantly trying to improve the user experience for your customers and increase your internal team’s efficiency.
If you’re like most product execs, it’s a challenge to get your team to agree on the nuances of how users should accomplish even the tiniest tasks within your digital application. Let alone decide how each different task should fit together into one…
As an exec, you’re tired of hearing about the same open items and incomplete tasks. You think to yourself, didn’t we already solve this problem? Or, how on earth is this taking so long?
Keeping up with trends might be enough in some industries, but not fintech. The fintech space is especially fast-moving and ever-evolving. Only companies that get out ahead of trends succeed.
As digital products, apps, and websites become more advanced and human-centered there is an increasing need for organizations to to stop “shipping the org chart” and work across departmental boundaries. This can be difficult, especially in large…
We booked flights on 8 major airlines and captured each step of the process. Which one has the easiest booking flow? Watch the webinar to find out.